Wine Cellars, Ice Machines, Ice Makers, Commercial Appliances & Outdoor Products

The iceandwine team invites you to contact us with any questions. We're passionate about our products and look forward to answering your questions about any of our products. We handle quite a bit of calls during the day so dont be discouraged if you reach our voicemail. Please be sure to leave a message with your contact info. Every call is important and returned on a very timely basis. During our busy times, emails are the fastest mode of communication and are monitored over 18 hours per day. You may certainly leave a callback number as well.

To contact sales support or if you have product inquiries, please click here to send us an e-mail or call us toll-free at 1-866-777-7177.

Service Inquiries:
While the products we sell have proven to be very reliable, from time to time one of those products might underperform of simply fail. Here is a list of contacts for you to help speed up the warranty process.

For Danby Service, please cut and paste the following link:
http://danby.com/locator.php?type=service

For FranklinChef service, please click here and follow the instructions. Please save your case number for the duration of the service process. Once you enter your info and have a case number, you will be contacted.

For Leer Merchandiser Service, please cut and paste the following link:
http://www.leerlp.com/contact.html

For Manitowoc service, please cut and paste the following link:
http://www.manitowocfsg.com/locator/locator.asp

For Scotsman service, please cut and paste the following link:
http://scotsman-ice.com/?xhtml=xhtml/sct/us/en/general/locateservicingdealer.html

For Ice-o-Matic service, please cut and paste the following link:
http://iceomatic.com/Service-and-Support/How-To-Get-Service/

For Hoshizaki service, please cut and paste the following link:
http://www.hoshizakiamerica.com/techsupport/hcsr.asp

For Bluestone Appliance service, please cut and paste the following link:
http://www.bluestoneappliance.com/servicemodels

If you have any trouble with service, you may always contact us and will be happy to assist.